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quality policy : ウィキペディア英語版
quality policy
In quality management system, a quality policy is a document jointly developed by management and quality experts to express the quality objectives of the organization, the acceptable level of quality and the duties of specific departments to ensure quality.〔''ISO 9000 quality systems handbook'' by David Hoyle 2005 ISBN 0-7506-6785-0 page 234〕〔''Project Management: A Systems Approach to Planning, Scheduling, and Controlling'' by Harold Kerzner 2009 John Wiley ISBN 978-0-470-50383-6 Section 2.7〕 Quality policy management is a long term strategic issue and often has a 10 year scope.〔''TQM in action: a practical approach to continuous performance improvement'' by John Pike, Richard Barnes 1998 ISBN 0-412-71530-9 page 148〕
Section 5.3 of the ISO 9001 standard requires a written, well defined quality policy that is communicated and understood within an organization. Section 5.3 also sets out some of the requirements for quality policies.〔''ISO 9001:2000: a practical quality manual explained'' by Kevin R. Grimes 2002 ISBN 0-87389-555-X page 23〕
==See also==

* ISO 9000
* Quality circle
* Total quality management

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